At Deer Handyman LLC, we are committed to providing excellent service and customer satisfaction. If for any reason you’re not satisfied with the work completed, we want to make it right. Please review our refund policy below.
1. Our Commitment to Quality
We take pride in delivering high-quality handyman services. Our team is dedicated to completing every job to the highest standard. If you’re not completely satisfied with our work, please contact us within [X] days of the service, and we will do our best to resolve the issue.
2. Requesting a Refund
If you’re unhappy with the service provided, please reach out to us via:
- Email: [Your Email Address]
- Phone: [Your Phone Number]
- Online Contact Form: [Link to Contact Form]
Provide your name, contact details, and a brief description of the issue. We’ll review your request and get in touch with you as soon as possible to discuss the next steps.
3. Refund Eligibility
Refunds may be considered in the following cases:
- Poor workmanship: If the job was not completed as promised or satisfactorily.
- Overcharging: If you were incorrectly charged or billed beyond the agreed estimate.
Please note that refunds are not issued for:
- Services that were performed according to the original agreement or estimate.
- Customer change of mind after the work is completed.
- Services that were completed to your satisfaction but you were unable to use due to circumstances outside our control.
4. Partial Refunds
In certain situations, a partial refund may be offered if part of the service was completed to a satisfactory standard, but not in full. This will be handled on a case-by-case basis.
5. Processing Refunds
If a refund is granted, we will process the refund to the original payment method used for the service. Refunds may take up to [X] business days to be reflected in your account, depending on your payment provider.
6. Customer Satisfaction Guarantee
We value our customers and strive to ensure your satisfaction. If you’re unhappy with any aspect of the service, please contact us, and we’ll work with you to resolve the issue.